Skyward Family Access
Welcome to Family Access
Family Access is an informational resource made available to every family. This resource provides access to real-time information about your child's grades, attendance, report cards, schedule, purchases and payment/balance information on his/her food services account. Family Access provides safe, secure and easy access to your child's record.
Skyward Family Access Accounts
Parent accounts are created automatically upon registration of your student. This information can be obtained by contacting your student's main office or by emailing email@example.com.
Students should contact their main office for user name and password issues.
Translation Options for Family Access
Parents and Guardians can choose to display their Family Access screen in other languages by using the built-in Google Translator. Please review the document below for information on using this feature.
What is Family Access?
Family Access is a web‐based service that empowers parents/guardians and students to view school‐related information anywhere they have access to the Internet. Information available online includes:
- Calendar information with assignment, attendance and message information
- Preferences for how you’d like to be contacted
- Detailed gradebook information
- Messages posted by the principal and teachers
- Attendance records by data and types of attendance
- Student schedule
- Food service purchases, payments, and options to make payments
- Report card copies
- E‐mail notification preferences
- Login history
Information Source and Security
The information in Family Access is “real time” based on the data in the district’s Skyward Student Information System. Please keep in mind that grades are fluid and can change daily/weekly as the teachers add assignments and grades to the system. Please allow up to 5 days after the due date for most assignments to be posted in the gradebook (larger assignments and projects may take longer).
Family Access is a password protected site intended for use by the specific user to which the account was issued. Please keep your user name and password confidential to avoid unauthorized use of your account. Each parent and student will be issued a unique user name and password. Parents have different levels of access and different types of information than what students will have. It is important that you use the account that was created for you. Other industry standard security measures are in place to ensure that information is handled securely and safely.
Internet Browser Requirements
Windows 98/98SE/ME/2000/XP/Vista/Windows 7
- •Internet Explorer 5.5 and newer
- •Firefox 1.5 and newer
Macintosh 10.3 or higher
- •Safari 1.2
- •Firefox 1.5
How will I get a login for Family Access?
Login and Password information will be available for guardians of secondary students during schedule pickup. Elementary guardian login and password information will be distributed at conferences. For new students, parents will receive their login and password at registration.
How do I log in to Family Access?
Visit the Holly Area Schools website at www.hask12.org and click Family Access from the Parents link at the top of the page. Enter your login and password that were assigned to you.
Am I able to change my login and password?
You can change your password by clicking on the Account Info button at the top right side of your screen after login and then clicking Change password. Logins are set by the district and can not be changed.
My login or password doesn’t work…
In many instances, a login or password doesn’t work because it’s difficult to recognize the difference between l (Larry) or I (ice) or the number 1 or O (orange) or zero in a user ID or password.
Please note that your user id will be in the format of first initial+last name+### (ie: jsmith000) and can not be changed. You are able to change your password in the Family Access system after you have successfully logged in the first time. We encourage you to set your password to something that is easy for you to remember, but secure so others won’t know it.
I forgot my password…
If we have your email address in our system or if you have entered your email address in the system, you can click on the “Forgot Your Login/Password” link on the login screen to retrieve your information. If you do not have an email address in the system, contact the main office at your child’s school for your login information.
How can I update my email address in Family Access?
Click on the Account Info button in the top right corner and you will see a button to change your email address.
Can I update other information such as phone numbers through Family Access?
You are able to request phone number and address changes through your Family Access account. Please view the Family Access User Guide for more information.
I have multiple students attending HAS. Will I have multiple logins?
Each parent/guardian will have one login that will enable them to see each student’s information from that one login.
I’m not able to see all of my students when I log in…
If you are not able to see all of your children who attend Holly Area Schools, please contact the Pupil Services office at 248.328.3106 for the needed changes.
Can other people see my student’s information on Family Access?
Family access is password protected and uses SSL. Your child’s information is only available to authorized parents or guardians that are associated with your student’s records in our administrative system. Please safeguard your login to ensure that you are the only person using the login.
Can I use my student’s login instead of my own?
Students will see some different information that parents won’t see and vice versa. Please be sure to use your own login for the Skyward system so you have access to the tools that are available for parent use.
Can I pay fees and make food service deposits with Family Access?
Parents and students are able to make food service payments directly from their family access account which ties to our online payment system, e-Funds for Schools. View the Online Payments site for more information on this process.
Can I set preferences in Family Access?
Yes. Each parent/guardian is able to set preferences for things such as:
- having progress reports automatically sent to you regularly
- being sent attendance notifications
- set low balance alerts for student food service accounts
- indicating how you’d like to be contacted by Skylert (our phone messaging service)
When is my grade final?
Grades posted in the gradebook are based on information currently entered. Overall trimester grades continue to change throughout the trimester. Trimester grades are not considered final until approximately one week after the exams are complete. Please check with your child's teacher if you have questions about your current grades.
Where can I get more information about Family Access and how to use it?
Be sure to check out our Family Access User Guide on our website to learn more about this powerful tool.
Family Access Toolkits
Skyward provides many tutorials for parents and students. The Family Access Toolkit for Parents and Guardians and the Family Access Toolkit for Students provide short videos, documentation, and troubleshooting guides. When viewing the documentation provided by Skyward please keep in mind that not all of the available features are used by our district.
Family Access Navigation Overview
Once you are logged in to Skyward Family Access there are many areas where you can view information about your child, edit contact information, and communicate with staff on your student’s progress. Below are a few of the key areas in which to focus your attention as you begin using the system.
At the top of the window, you can change your Family Access password by clicking the Account Info button. Also be sure to click the Logout button when finished in Skyward!
To begin accessing your information, click the Open Family Access link in the right hand column of the windows.
With one login and password you are able to view information for all of your children in the district no matter which building they attend. To switch the view between children, click the drop down arrow next to Student at the top of the screen.
From the home screen you will see messages that have been sent from Teachers or Administrators in the district. The messages will appear in the center column of the window. You will also be able to see upcoming calendar activity in the right column of the window.
This information is required by the district. You may be prompted to verify this information. If you are prompted, please click the option at the bottom to verify that we have the current information for your child/children.
You can view assignments on the calendar based on the due dates assigned by the teacher and grades for assignments that have already been turned in.
Here you can see missing assignment information, grades and assignment details for each class. Note: Grades posted in the gradebook are based on information currently entered. Overall trimester grades continue to change throughout the trimester. Please check with your child's teacher if you have questions about your current grades.
Here is where you can review your child’s demographic information and request changes. When you are reviewing, you will want to make sure that you verify your phone numbers and email addresses. This information is used by the calling and messaging systems, so you will want to make sure that we have the most up to date information as possible. Please also review the order in which the parent names are displayed.
The first parent listed is considered the Primary parent, and they are the one that is called first through the calling system. That parent will also have more access to making changes in the system. If you would like to make a change to the Primary parent for your child (or children), please contact the front office staff at one of the buildings. They will be able to make the change for you.
Here you will see current balances, purchases, payments, make payments, and run balance statements.
Choose Schedule to see your students class and teacher information. You can email teachers directly from this location by click their name.
If testing information has been uploaded for any State or Federal testing, it will be displayed in this area.
If you student(s) are involved in activities, information will be displayed in this area for the activity/sport along with contact information for the activity leader/coach.
If your student(s) is receiving Special Education or 504 support, you will see information here.
Past grades can be viewed in this area.
At the end of each grading period, Report Cards and Progress reports will be posted to Family Access where they can be viewed and printed. In the future, the district will be asking parents to designate if they would like to continue to receive printed report cards or if they are comfortable viewing and printing online.
You can access this area to update phone numbers to be called or add additional contacts for our calling system ‘SchoolMessenger’. The Primary parent on your child’s account (the first parent listed on the Student Information screen) is the parent that can make the most changes to the information listed on this screen. If you are unable to check or uncheck the boxes on this screen, it is most likely that you are not logged in as the Primary parent.
Online Payment System for Food Service and Fees
To view your Food Service information in Skyward Family Access, you will first need to log into the system. Then on the left side menu, choose the Food Service option. On the Food Service screen you will see balances, purchases, payments, an option to make payments and an area to run your own parent statements.
To add money to your student(s) account, click the Make a Payment hyperlink. This will take you to the e-Funds for Schools site. You will need to have an account created with your student(s) tied to you, and then you can add money to their accounts.
To print parent food service statements, under the Print Reports option on the right, click the Statement hyperlink. Set the date range for the report, and click the Print button.
If you have questions on your food service account, please contact the Food Services Office at 248.328.3036.